All events are in Eastern Time (ET) unless otherwise noted in the event description.

  • Event Information


    Bots can empower healthcare organizations to build and deploy an AI-powered, compliant, conversational healthcare experience at scale. The service combines built-in medical intelligence with natural language capabilities, extensibility tools and compliance constructs, allowing healthcare organizations to give people access to trusted and relevant healthcare services and information.

    Bots;
    * Deliver intelligent, conversational healthcare experiences at scale
    * Empower healthcare organizations to build and extend intelligent health assistants
    * Leverage secure and compliant platforms

    The goal of the session is;
    * Share lessons learned deploying Bot technical at a large IDN.
    * Have an open discussion to share thoughts on if this technology provides value.
    * Discuss when it makes sense and when it might not to use a Bot technology.

  • Event Information


    We will engage in a lively discussion of powering technology to drive patient engagement across the continuum of care. We invite leaders from health systems to share how they are using technology to engage digitally with patients, families, and communities. We will openly share our struggles and successes of using technology to achieve a level of engagement that supports outcomes and a value-based payment model.

    Healthcare organizations across the country are building and buying innovative patient engagement tools and strategies in order to remain competitive and meet the ever-demanding need of consumers. Patients expect and want to interact more with hospitals through digital channels like email, apps and social media rather than interacting on a traditionally personal level with clinical and financial back office staff. In response to this need, healthcare technologies are increasingly becoming more patient-facing and are driving toward consumer-centered healthcare. Use of patient engagement technology, access to full medical records via EHRs, and other digital communication tools are significant determinants of high patient satisfaction.

    What is your comprehensive digital patient engagement strategy? Build vs. buy and why? What challenges have you encountered in aligning to your organization’s strategy? What most concerns you about patient interaction and engagement? Describe the technology your organization uses to engage with patients, families, and communities. Is the technology you are using successful? Why or why not? What technical interoperability is in place to support your strategy (integration with EMR, use of HL7, open APIs, 3rd party vendor tools, etc.)? What is your long-term patient engagement objectives? How are you sharing a patient’s personal health information (PHI) with them? To what capacity?

  • Event Information


    Fall Summit

    Healthcare applications leaders are faced with keeping up-to-date with the latest and greatest in applications management, while also dealing with the day-to-day hustle and bustle of healthcare. It is critical that you deliver excellent customer service while dealing with everything from internal software miscues to keeping up with continual upgrades. In addition, you must keep up with ever-changing healthcare regulations such as Meaningful Use and MACRA. As an applications leader, you must remain adaptable to new software and systems that can ease the burden on your care providers, while ensuring these solutions fit into your overall organization strategy. Read More and Register